Shipping Policy

This policy is applicable to domestic (AU) and international orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

Shipping Costs: We offer free shipping on all orders.

Delivery Terms: We use UPS, USPS, DHL, AU Post, and Yodel to deliver the product.

Order processing time and delivery time for domestic and international orders: The order processing time is 1-2 days.  The order cut-off time will be 2:00 PM Australian Western Standard Time (Perth).

The shipping time frame is below. 

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at sales@jjlipobatteries.com or call us at +61 422 644 627.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit 

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Contact Us

Email: sales@jjlipobatteries.com

Phone: +61 422 644 627